Across factories, showrooms, and service centres in 3 countries, payroll had become increasingly difficult to manage, especially with over 1,200 employees. Multiple local systems, varied shift patterns, and inconsistent statutory rules meant errors were frequent and visibility was limited. What should have been a routine function was consuming time, energy, and leadership attention.
YesPay unified payroll operations under a single regional framework, automating complex shift calculations and embedding local compliance for Singapore, Malaysia, and the Philippines. Integrated leave and claims reduced reconciliation work, while dedicated year-end tax support kept finance timelines on track.
The outcome is a payroll operation that matches the pace of the business, without being overwhelmed from matters like multi-shift tracking, overtime handling, and local contribution filings. The biggest win? Teams across the region are paid accurately and on time.
Key Challenges
- Payroll split across 3 local systems with no central visibility
- Frequent errors in CPF, PCB, and BIR submissions
- Inconsistent overtime computation due to shift variability
- HR team spending 30+ hours/month on leave & claims reconciliation
- Year-end tax reporting delays impacting finance closure timelines
Our Solution
- Centralised payroll processing for SG, MY, and PH entities
- Shift-based time tracking + automated OT & night differential calculations
- CPF, EPF, BIR, and PCB compliance built-in
- Integrated Leave & Claims modules to sync with monthly payroll
- Dedicated support for year-end tax submissions (IR8A, EA Form, BIR 2316)
Results at a Glance
| Metric | Before YesPay | After YesPay |
|---|---|---|
| Payroll processing time | 3–5 days/month | 1 day/month |
| Payroll errors (computation/filing) | Avg. 5–8/month | 0–1/month |
| Time saved on admin (HR team) | - | 25–30 hours/month |
| Compliance breaches / audit issues | 2 in last 12 months | None since onboarding |
| Overtime accuracy | Inconsistent | 100% rules-based |
Client Quote
“Our teams work across plants, showrooms, and service bays — and payroll used to feel like a monthly crisis. With YesPay, it just runs. We’ve reduced overhead, eliminated errors, and finally have real-time visibility across the board.”
— Group Finance Controller, Regional Auto Group
Why This Matters
In the automotive sector, where labour costs are tied to production cycles, shifts, and compliance risk — payroll can either be a liability or a strategic edge. This case shows how automated, fully managed payroll enables companies to scale without expanding their back-office burden, while staying 100% compliant across Southeast Asia.
