With multiple plants running shift-based operations, payroll for this manufacturer in Penang was time-consuming and error-prone. Legacy systems struggled to keep up with variable allowances, overtime, and statutory requirements, leading to frequent corrections and increasing audit pressure.
YesPay introduced an automated, multi-location payroll solution designed for manufacturing environments. Statutory contributions were calculated accurately, year-end reporting was streamlined, and real-time dashboards gave managers clarity across sites.
As a result, payroll shifted from a monthly bottleneck to a stable operational backbone. Processing time dropped and compliance confidence increased, giving HR and finance teams time to finally focus on supporting the business rather than fixing payroll issues.
Key Challenges
- Manual payroll across multiple locations with inconsistent rules
- Frequent errors in PCB/EPF/SOCSO contributions and late filings
- Difficulties tracking OT, night shifts, and variable allowances
- Year-end EA form generation delayed financial closure by 2+ weeks
Our Solutions
- Fully managed payroll service with CPF, IRAS compliance
- From spreadsheets to Cloud-based time, leave, and claims modules integrated with payroll
- Branch-level access with centralized control for finance/HR heads
Results at a Glance
| KPI / Outcome | Before YesPay | After YesPay |
|---|---|---|
| Payroll cycle duration | 5–6 days | 1.5 days |
| PCB/EPF/SOCSO error rate | Avg. 6–8 per month | Near-zero |
| Admin hours saved (HR + Finance teams) | - | 25–35 hours/month |
| Year-end EA form completion | Delayed (mid-Feb) | Ready by end-Jan |
| Employee complaint volume | High | Significantly reduced |
Client Quote
“We didn’t realise how much time we were spending just fixing payroll errors. YesPay helped us automate everything — from shifts and allowances to statutory filings. The support team knows Malaysian law inside out.”
— HR & Admin Manager, Mid-size Electronics Manufacturer, Penang
Why This Matters
In Malaysia’s manufacturing sector, managing shift-based payroll, variable incentives, and strict compliance requirements can drain time and create serious risk. YesPay Group helps manufacturers eliminate manual work, reduce compliance exposure, and build a payroll process that scales with them — across Penang, Johor, Selangor, and beyond.
