A Singapore-based boutique consulting firm with over 200 employees was struggling with manual payroll spreadsheets that caused frequent errors, delays, and compliance risks. Monthly payroll relied heavily on internal staff, leaving little room for error and no clear audit trail for finance or HR leadership.
YesPay replaced their fragmented processes with a fully managed, cloud-based payroll solution, integrating time, leave, and claims while ensuring full CPF and IRAS compliance. Branch-level access gave managers visibility without sacrificing central control.
It saw the elimination of payroll errors were eliminated and reduction in compliance risk. Not only that, HR teams reclaimed valuable time to focus on people, instead of paperwork. What was once a monthly stress point became a background process employees could trust.
Key Challenges
- Manual payroll spreadsheets prone to delays and errors
- High dependency on internal staff to manage monthly filings
- No clear audit trail or automated reporting
Our Solution
- Fully managed payroll service with CPF, IRAS compliance
- From spreadsheets to Cloud-based time, leave, and claims modules integrated with payroll
- Branch-level access with centralized control for finance/HR heads
Results at a Glance
| KPI / Outcome | Before YesPay | After YesPay |
|---|---|---|
| Monthly payroll processing time | 3–4 days | Under 1 day |
| Payroll accuracy rate | ~92% | 100% |
| Compliance error or penalty cases | 2–3 per year | 0 since onboarding |
| Internal HR hours saved per month | - | 20–30 hours |
| Employee satisfaction (timely pay) | NA | ↑ Reported increase |
Client Quote
“YesPay helped us simplify what used to be a monthly nightmare. Our teams now spend less time fixing errors and more time focusing on people.”
— HR Manager
Why This Matters
As payroll and HR complexity rises in professional services, this case shows how a fully managed solution can reduce operational risk, free up internal bandwidth, and improve employee trust — all without the cost of building a full HR team.
