Case Study

World’s leading Pharmaceutical Manufacturer does away with legacy systems for global integration!

Overview

The long standing history of 186 years in the pharmaceutical manufacturing industry has brought our client many global recognitions over the years. Going way back to 1830 when our client’s first partner of their well-known brand started out by opening his first drugstore in Philadelphia. Through the years, our client has launched and manufactured many life-saving pharmaceutical products, including Ventolin. With their constant success and recognition, our client has grown their business world-wide.

Challenges

24-hour operations with >20 shift patterns with 2 payroll runs monthly

Acquired 2 legacy systems, causing internal confusion within organization

Inaccuracy for flexi-benefits administration due to not knowing how to use the legacy system

Acquired legacy system unable to integrate with their global system

Outcomes

Accurate crediting of each employee’s monthly salary with increased transparency per cost centre

Increased employee satisfaction as 1,300 employees and their families in terms of flexi-benefits claims

Successful integration to global system, allowing transparency for top management globally

Industry

Pharmaceutical Manufacturing